Customer support lead
Lead a team of four that answers every message within one business day.
What you will do
Answer customers, write the help articles that stop the next hundred questions, and plan staffing for filing season, when volume triples.
You might be a fit if
You have led a small support team.
You stay calm in April.
Connect the accounts you get paid through and Ashford shows your fourth-quarter estimate in about five minutes. Bookkeeping and estimates are free; filing starts at $24 a month.